Here are answers to our most frequently asked questions. If yours has not been answered on this page, please contact us.

Features

What levels of IP protection do ZARGES containers provide?

There are various degrees of impermeability and these are sub-divided into IP protection categories. The degree of protection is designated by a 2-digit system. The first digit denotes the degree of protection against solid substances; the second digit gives the degree of protection against water. Depending on the product line, there are containers which offer protection against water spray, IP 54 (K470), protection against water jets, IP 65 (Mitraset or K470 IP 65) as well as immersion-proof or moisture vapor proof containers IP 67 (K475, P472).

Is ZARGES USA ITAR and DDTC registered?

Yes, ZARGES USA is ITAR Certified and registered with the DDTC.

Are ZARGES cases lockable?

Yes, models K470, K424 XC and K475 can be locked with a 6mm shackle-type lock. In addition, lead seals using a 3mm seal wire may be employed. The K410 comes standard with lockable fasteners. Installed locks are also an option for the K470.

Does ZARGES offer TSA locks?

Yes, we offer a shackle lock with 3-digit, user-determined number combination which can be opened by USA TSA agents without damage.

What temperature ranges do ZARGES cases operate in?

ZARGES cases are rated to operate in extreme temperatures from-112°F to 302°F.

What types of padding / foam can ZARGES USA install in cases?

We can install several types of foam at our Charlotte, NC, Tech Center, including polyethylene, polyurethane, and antistat. Please contact us to discuss your requirements.

What gauge of aluminum does ZARGES use in case construction?

1, 1.5 or 2mm thicknesses depending on series and size of container.  The equivalent would be 18 gauge, 15 gauge or 12 gauge aluminum sheet.

What is the maximum load capability of the handles?

Tests show a maximum carrying capability of 165 lbs. per handle.

What is the maximum load for a K470 case?

Depending on the type of load, up to approx. 220.5 lbs for the smaller cases and up to 441 lbs. for the biggest cases. Load capacity can be increased further by fitting a pallet underneath.

Can ZARGES cases be carried on airplanes?

Yes, our cases are ATA 300 certified, and many of them are available in appropriate carryon sizes.

 

Options

What accessories does ZARGES offer for aluminum cases?

Accessories range from standard internal fittings such as Pick’n’Pluck foam, divider sets and lid inserts to customer-specified foam inserts, painting, lettering and other add-ons. contact us for details.

What color options do you offer?

We offer any RAL color; for special colors please contact us.

Can cases be customized with embossed lettering or a corporate trademark?

Yes, we can emboss your message or trademark using DIN standard lettering. Lettering height is approximately 3/4″, single or multiple line, with a maximum line length of approx. 16 characters.

What are the costs and requirements for UN Approval for hazmat transport?

$50.00 per case. We have Hazmat certification for some of the cases we offer. We are certified for packaging groups I,II,III. Typically, modification of any kind to the containers will not allow us certify and the modified container must go through individual testing for certification. Please contact us for more information.

Can ZARGES USA provide 3D models of cases?

Yes, we can email you a 3D file upon request, if you contact us. You will be required to sign an NDA before we can send the file.

How are K475 and Mitraset military cases supplied to the customer?

We deliver the K475 and Mitraset unpainted as standard, because aluminum does not need paint to protect it against corrosion. However, ZARGES will provide painting for an additional charge.

What are the options for fitting pallets under containers?

Aluminum pallets, may be bolted on or tack welded. Wooden pallets and Secupal pallets may be bolted on.

Does ZARGES USA cut custom foam for other manufacturer's cases?

Yes, please contact us to discuss your needs.

 

Sales

What countries does zargescases.com sell to?

ZARGES USA offers website sales only to the USA. Other North American customers should contact us. Customers outside North America may contact us or visit ZARGES.com.

Does ZARGES USA work with shipping agents to foreign countries?

Yes, with shipping terms EX WORKS. Customer is responsible for contracting the shipper and for all customs duties and fees.

I am Tax Exempt. How do I enter my certificate?

Forward a PDF copy of your certificate to sales@zargescases.com. For US federal exemptions, you may enter an exempt number at checkout. Watch this video for how to enter your tax exemption information at checkout.

What are the warranty terms on ZARGES cases?

One Year on Workmanship. More information here.

What is the minimum quantity for custom orders?

We can create one-off customized products, but it is more cost-effective with a minimum of ten items.

How may I purchase ZARGES cases thru the GSA?

You may purchase our cases directly on the GSA Advantage website for most catalog items. For all others, please contact us.

How may I make a custom orders thru GSA?

Please contact us directly to arrange custom orders.

Does ZARGES USA sell via retail?

Does ZARGES USA have dealers?

Yes. AllCases, Arctic Kingdom, Bauer Cases, Cases2Go, Cases by Source, CaseTech, Custom Case Group, Integrated Surgical Solutions, Midwest Case Company, New World Case, Inc., and Orion Case. If you want to purchase products for resale, become registered ZARGES dealer. Please contact us for details.

Does ZARGES USA have manufacturer representatives?

Yes, a list is available on our Manufacturer Representative page.

Does ZARGES USA offer any plastic or chipboard cases?

No, we only offer aluminum cases.

 

Other

How may I get further documentation or a printed catalog?

Our documentation page contains catalogs, data sheets, case studies, white papers, certifications and test reports. If you want a printed catalog, please request one via the contact form.

I am an aluminum manufacturer and I am interested in providing casting / forging services for you. Whom should I contact?

All of our cases are constructed by ZARGES in Germany, and we have a Tech Center in Charlotte, NC, for customization. We are not in need of additional manufacturers at this time.

I have a wonderful advertising / promotion / media idea for ZARGES USA. Whom should I contact?

TISOAA is the agency who handles our advertising and marketing. Please contact them at info@tisoaa.com with your inquiries.

I really love ZARGES cases, how can I let everyone know I am a big fan?

You can follow us on Facebook or Twitter. If you think you would make a good brand ambassador, promoting our products to your friends, family and colleagues, please fill out our Brand Ambassador application form and we will contact you.